1250 Privacy Policy – How We Handle Your Personal Data

When you register an account with 1250, we collect the personal information you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect payment-related details — such as your chosen payment method and transaction references — to process deposits and withdrawals in Philippine pesos (PHP). As you use the platform, we automatically gather technical data including your device type, browser, IP address, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve your overall experience. We may also collect information you provide when you contact our support team, including the content of your messages and any documents you submit for verification. All information collected is handled in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). You will always be informed of the categories of data we collect at the point of collection.

The personal data we collect is used primarily to create and manage your 1250 account, verify your identity, and process your financial transactions securely. We use your data to communicate with you about your account activity, respond to support requests, and send you relevant platform notifications. Where you have opted in, we may use your contact details to send you information about promotions, rewards, and platform updates — you can opt out of marketing communications at any time through your account settings. Your data also helps us fulfil our legal and regulatory obligations, including age verification, anti-money laundering checks, and responsible gaming monitoring. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to our features and services. We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. Your data is never sold or rented to third parties for their own marketing purposes.

1250 does not sell, trade, or rent your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and customer support tools — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in line with applicable privacy laws. We may disclose your information to regulatory authorities, law enforcement agencies, or gaming regulators when we are legally required to do so, or when disclosure is necessary to protect the safety and integrity of the platform. In the event of a business restructure or merger, your data may be transferred to the successor entity, and you will be notified of any such change. We do not share your data with other players or make your account details publicly accessible. Any cross-border transfers of data are conducted with appropriate safeguards in place to protect your privacy rights.

We retain your personal data for as long as your account remains active and for such period thereafter as required by law or regulation — typically a minimum of five years following account closure, in line with Philippine anti-money laundering requirements. Data that is no longer required for any legitimate purpose is securely deleted or anonymised. 1250 uses industry-standard security measures to protect your information, including SSL/TLS encryption for data in transit and access controls that limit who within our organisation can view your personal data. Our systems are regularly reviewed and updated to address emerging security risks. While we take every reasonable precaution to protect your data, no online system can guarantee absolute security — if you suspect your account has been compromised, please contact our support team immediately. You are responsible for keeping your own login credentials secure and should never share your password with anyone. We recommend using a strong, unique password for your 1250 account and enabling any additional security features available in your account settings.

Under the Data Privacy Act of 2012 and other applicable Philippine regulations, you have a number of rights in relation to the personal data that 1250 holds about you. You have the right to access the personal data we hold about you and to request a copy of it in a commonly used format. You may request that inaccurate or incomplete data be corrected without undue delay. In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected. You also have the right to object to certain types of processing, including direct marketing, and to withdraw your consent to processing where consent is the legal basis we rely on. To exercise any of these rights, please contact us through the Help section inside your account portal — we will respond to verified requests within the timeframe required by law. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

1250 uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience on our platform. Essential cookies are required for the platform to operate correctly — they enable features like keeping you logged in, remembering your preferences, and preventing fraudulent activity. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made; this data is aggregated and does not identify you individually. You can manage your cookie preferences through your browser settings at any time — note that disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share your browsing behaviour with advertising networks. Our cookie practices are reviewed periodically to ensure they remain proportionate and compliant with applicable law. By continuing to use the 1250 platform after being presented with this notice, you acknowledge our use of cookies as described here.

1250 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify registered players through the platform — continued use of the 1250 platform after notification constitutes your acknowledgement of the updated policy. The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this policy periodically so that you remain informed about how we protect your personal information. If you have questions or concerns about any aspect of this Privacy Policy, please reach out to us through the Help section inside your account portal — our team is available to assist Filipino players at any time. Minor corrections or clarifications that do not materially affect how we process your data may be made without advance notice. Your trust is important to us, and we are committed to handling your data with transparency and care.